k bajee Terms and Conditions

These terms and conditions ("Terms") form a legal agreement between the k bajee platform and its users. In these Terms, "platform" refers to the k bajee website, mobile app and all related services. "User" refers to any person who accesses or uses k bajee services.

k bajee reserves the right to amend these Terms at any time, with or without notice. Any changes take effect from the moment they are published, and continued use of the platform constitutes acceptance of the updated Terms.

If any part of these Terms is found unacceptable, the user must stop using the platform. All k bajee services are intended for users in Bangladesh.

To open an account and use k bajee services, the following conditions must be met:

• You must be at least 21 years old. We do not allow minors to take part in any gaming activity.
• All information provided at the time of registration must be accurate and up to date.
• Each person may hold only one account. Creating multiple accounts is strictly prohibited.
• A working mobile number and a valid email address are required to register an account.
• k bajee operators and their immediate family members are not eligible to use the services.

Identity is verified at registration through OTP. k bajee may request additional identity verification (KYC) documents at any time and may restrict account activity until verification is completed satisfactorily.

The user is fully responsible for keeping their account login details confidential. Sharing a password with anyone or allowing a third party to use the account is a breach of these Terms.

No k bajee staff member will ever ask for a user's password or full payment details. If anyone identifies themselves as a k bajee representative and requests such information, treat it as a fraud attempt and report it to our support team immediately.

If the user notices any unauthorised access or suspicious activity on their account, they must inform k bajee immediately via live chat or email. k bajee will not be responsible for any loss arising from the user's negligence.

The balance held in an account is for personal entertainment use only. Placing bets on behalf of third parties, transferring balances to other accounts, or using the account for any commercial purpose is strictly prohibited.

The following payment methods are available for deposits and withdrawals on k bajee: bKash, Nagad, Rocket and bank transfer (major banks including Sonali Bank and Dutch-Bangla Bank).

• Minimum deposit: ৳300 (for each method).
• Minimum withdrawal: ৳1,000.
• Standard withdrawal processing time: 5 to 30 minutes.

All deposit and withdrawal requests are processed through the same payment method used to fund the account. k bajee may request identity verification documents before processing a withdrawal request.

The source of deposited funds must be legitimate. k bajee complies with anti-money laundering (AML) policies and reserves the right to notify the relevant authorities of any suspicious transactions. If a suspicious transaction is identified, k bajee may suspend the withdrawal and request further verification.

k bajee offers a welcome bonus for new users: a 100% bonus on the first deposit, up to ৳10,000. The bonus amount must be wagered 25 times before it can be withdrawn.

For example: if someone deposits ৳1,000, they receive a ৳1,000 bonus and the balance becomes ৳2,000. To withdraw the bonus, a wager of ৳1,000 × 25 = ৳25,000 must be completed.

• A bonus applies only to accounts that meet the eligibility conditions.
• Bonus funds cannot be withdrawn directly — the bonus balance remains locked until the wagering requirement is met.
• Claiming bonuses through multiple accounts created by the same person, device or household is strictly prohibited.
• k bajee reserves the right to change, suspend or cancel any promotion at any time.
• In any dispute relating to a bonus, k bajee's decision will be final.

To take part in k bajee sports betting, casino games and other services, users must follow the applicable rules for each section. Separate rules may apply to each game or betting category.

A bet placed in sports betting cannot be changed after it has been submitted. If an event is cancelled, the stake will be refunded, subject to k bajee's specific refund policy. Event results are settled on the basis of official outcomes.

k bajee reserves the right to cancel or amend transactions due to technical issues. Any winnings obtained by exploiting a software error will be voided and action may be taken against the account concerned.

All game outcomes are determined through certified random number generator (RNG) technology. k bajee does not predetermine the result of any game.

The following activities are strictly prohibited on k bajee. Breaching these rules will result in permanent account closure and the balance may be forfeited:

• Creating multiple accounts or operating an account on behalf of another person.
• Registering with false information to obtain bonus benefits.
• Attempting to hack the platform, spread viruses, or carry out any form of cyber attack.
• Exploiting vulnerabilities or errors in the gaming software.
• Harassing, threatening or defrauding other users.
• Using the platform for money laundering or any unlawful financial transaction.
• Using automated bots or scripts to place bets.

k bajee reserves the right to monitor the activity of every account and to suspend any account on the basis of suspicious behaviour.

k bajee is not liable for any direct or indirect financial loss arising from participation in gaming and betting activities on the platform. Gaming and betting carry financial risk — users participate at their own discretion.

k bajee will not be liable for any loss caused by temporary downtime of the website or app, technical errors, internet connection issues, or failure of third-party services. However, k bajee will consider reasonable compensation in cases where a fault is proven.

k bajee's total liability will in no circumstances exceed the value of the transaction in question.

Full details of how user personal data is collected, used and protected can be found in our Privacy Policy. The Privacy Policy applies alongside these Terms, and together they form the complete agreement.

k bajee uses SSL encryption to keep all data secure. Users' personal and financial information is not sold to third parties. However, information may be provided to the relevant authorities when required by law.

k bajee may suspend or permanently close an account without notice in any of the following circumstances:

• Breach of these Terms.
• If registration with false or incomplete information is proven.
• If evidence of fraudulent activity is found.
• If the user's participation must be restricted for legal or regulatory reasons.

Users may also request account closure at any time by contacting us via live chat or email. The opportunity to withdraw any valid balance will be provided before the account is closed, though this may be limited during an ongoing investigation.

k bajee believes that gaming and betting should be enjoyed for entertainment only, and within one's own means. All services are for users aged 21 and above.

Users can set deposit limits on their account, take a temporary break, or apply for self-exclusion. Read our Responsible Gaming Guide to learn how to use these tools.

If you feel gaming is getting out of control, contact k bajee's support team immediately. Our team is always available to help in Bengali.

If you have any questions or complaints about these Terms, contact the k bajee support team through the following channels:

• Live Chat: Active 24/7, in Bengali and English.
• Email: [email protected]

Any dispute or complaint should first be raised directly with the support team for resolution. k bajee aims to handle all complaints fairly and within a reasonable time.

For answers to common questions, visit our FAQ page — many questions about accounts, payments and bonuses are answered there.

These terms and conditions are written in Bengali. In the event of any inconsistency between the Bengali and English versions, the Bengali version will take precedence.